Department: Kitchen
Reports to: Kitchen Manager
Pay Range: $20.00 – $24.50 per hour
General Purpose: To provide Jimbo’s customers with quality baked goods prepared in a clean environment by ensuring that all products meet the standards and guidelines of the store, to support the Kitchen/Deli manager with bakery operations, and to lead and support the Bakery/Counter staff in championing Jimbo’s Customer Service Standards.
Essential Duties:
· Perform all Bakery duties as well as additional supervisory duties listed below.
· Create daily production sheets and delegate tasks to bakery staff based on production needs, projected business levels, and labor availability.
· Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that the Deli Counter Staff are doing the same.
· Represent Jimbo’s and store management, assume ownership of Bakery operations and represent Jimbo’s in the absence of Kitchen management.
· Maintain a clean and safe working environment according to Health Department regulations.
· Assist with key human resource functions by enforcing all store/department policies, minimize overtime, train new employees, monitor staff breaks/lunches, and complete supporting documentation in a timely manner (i.e. one on one meetings, feedback for performance evaluations, and disciplinary actions.).
· Supervise duties of Bakery staff, including minimizing overtime, monitoring staff breaks and keeping staff productive.
· Assist Kitchen Manager in ongoing staff training, department development and succession training.
· Assist Kitchen Manager with inventory and ordering for the Bakery, and in the proper recording of in-store purchases.
· Monitor credits, spoilage and shrink through effective organization, rotation and follow through.
· Ensure all products meet quality standards through proper labeling, rotation, cleanliness, sanitation, and hygiene, and by only selling fresh product.
· Maintain an updated recipe book, signs in cases, Bakery PLU#’s, and any equipment repairs.
· Oversee special orders to ensure they are taken care of appropriately and in a timely manner.
· Communicate concerns, suggestions, feedback and ideas to the Kitchen Mgr and/or Dir. of Prepared Foods.
Other Responsibilities:
· Assist other team members in achieving the goals of the department and the store.
· Know store layout/product location to refer the customer to the appropriate aisle when asked.
· Maintain clean and neat appearance in compliance with Dress Code policy.
· Use knives and all other equipment properly.
· Adhere to and enforce all Kitchen and store policies as outlined by the Kitchen/Deli Management, Staff Member Handbook, and Injury an Illness Prevention Plan.
Qualifications:
· Previous experience with Bakery operations with strong knowledge of scratch baking.
· Excellent customer service, communication, and organizational skills.
· Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.
· Capable of handling several tasks at once.
· Friendly and outgoing personality.
· Ability to understand, follow, and enforce Department of Health regulations, and maintain a current County of San Diego Food Handler’s.
· Ability to travel and/or transfer to other store locations.
Physical Demands:
· Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
· Ability to stand and walk for extended periods of time.
· Ability to climb and balance on a step stool/ladder.
· Ability to stoop, kneel and crouch.
· Ability to sustain repetitive arm and hand motion.
Work Environment:
· Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
· Ability to work safely around kitchen machinery and sharp knives.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or
qualifications associated with the job. This position description is subject to revision at any time.