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Marketing Clerk I

General Purpose:
To provide Jimbo’s customers with product sampling and product information through passive and active demos that attractively displays high quality food items. To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, and to support the Marketing Coordinator and Director of Marketing with promotional events.

Essential Duties:

  • Prepare food to sample for customers then set up and break down all passive/active demos.
  • Proactively assist customers within the guidelines outlined in our Customer Service Standards.
  • Maintain clean and sanitary work environment. Comply with sanitation guidelines to meet Health Department regulations.
  • Develop and maintain an understanding of the products you are sampling and that we sell.
  • Be familiar with the layout of the store and where products are located to be able to conduct store tours.
  • Assist with cooking classes, lectures and events.
  • Effectively handle general paperwork; invoices/receiving, weekly transfer report in a timely manner.
  • Maintain stock and cleanliness of the employee lounge areas and marketing back stock.
  • Communicate feedback from customers to Marketing Coordinator and Department Managers.
  • Build gift baskets as needed, and assist with preparation for gift donations and other special events.

Other Responsibilities:

  • Attend scheduled Marketing Department meetings and all store meetings.
  • Assist other team members in achieving the goals of the department and the store.
  • Use of knives, slicer and all other equipment properly.
  • Adhere to all Marketing Department and store policies as outlined by the Marketing Director, Marketing Coordinator, the Staff Member Handbook and the Injury and Illness Prevention Plan.
  • Maintain clean and neat appearance in compliance with Dress Code policy.


  • Knowledge of basic cooking preparation technique.
  • Ability to understand and follow Department of Health regulations, and to complete Food Handler’s Certificate within 10 days of employment.
  • Strong organizational skills, and the ability to prioritize and handle several tasks at once, work independently and remain self-motivated.
  • Strong communication and presentation skills, and an open, friendly demeanor that relates well in small and large group settings.
  • Previous customer service experience.

Physical Demands:

  • Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
  • Ability to stand and walk for extended periods of time.
  • Ability to climb and balance on a step stool/ladder.
  • Ability to stoop, kneel and crouch.
  • Ability to sustain repetitive arm and hand motion.

Work Environment:

  • Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
  • Ability to work in a variety of offsite settings for special events.

* This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This position description is subject to revision at any time.